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Privacy Policy


a) Collected Information

We only collect the information that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer's personal information during the account registration on our site. Here are some personal information gathered on our Site, which includes but is not limited to the below:


  • Name
  • Email address
  • Delivery address
  • Mailing address (for billing purposes)
  • Telephone numbers
  • Relevant company information (if applicable)
  • Gender and Date of Birth


b) Personal Identification Details

Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.

All information provided by customers are STRICTLY CONFIDENTIAL. We will not disclosed the information to any party unless legally required.


c) Confidentiality

Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.


However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


“As an example, if you are located in Malaysia and your transaction is processed by a payment gateway located in the Singapore, then your personal information used in completing that transaction may be subject to disclosure under Singapore legislation, including the Patriot Act.”


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


d) Changes to our Privacy Policy

Hanna Petals Venture have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website. We reserve the right to modify this privacy policy at any time, so please review it frequently.


e) Security

Our company website do applies appropriate security application in order to prevent the leaking customers' personal identification details from third parties, illegal disclosure and hackers. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.


f) Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Customer Service @ admin@Hanna Petals.com

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